Terms & Conditions

Data Accommodation provides a cloud-based hospitality management platform. The modules and limits available to a customer depend on its plan, as described on our pricing page or order form. We improve the service over time and may change features, but we will not materially reduce the core functionality of a paid plan during a paid period.

• The customer is responsible for the people it invites, the roles it grants them and activity under its account.
• Users must keep their credentials confidential and should enable two-factor authentication.
• Tell us promptly if you suspect unauthorised access.

• New accounts receive a 14-day free trial. No payment details are required to start it.
• Subscriptions are billed monthly or yearly in advance at the prices shown at the time of purchase, in US dollars unless agreed otherwise. Prices exclude taxes, which may apply.
• Fees charged by third parties — payment providers, channel partners, SMS and email providers — are not included and are paid under the customer’s agreements with them.
• If a subscription is not renewed or payment is overdue, the account may become read-only. Customer data remains available to view and export.

The customer owns the data it enters into the service. We process it only to provide, secure and support the service, as described in our Privacy Policy.

The customer is responsible for having a lawful basis to record guest and staff data, for the accuracy of its tax configuration and invoices, and for meeting the legal obligations of its own business, including tax reporting.

Some features connect to services operated by others, such as payment providers, channel partners and tax authorities. Those services are governed by their own terms. Their availability, approval processes and certification are outside our control, and a connection works only once the customer’s own accounts or credentials are in place.

• Do not attempt to access another customer’s data or bypass access controls or rate limits.
• Do not use the service to send unlawful or unsolicited messages.
• Do not reverse engineer the service except where the law allows it.
• Report security issues to us rather than exploiting them.

We work to keep the service available and secure, but we do not promise that it will be uninterrupted or error-free. Planned maintenance will be scheduled to limit disruption. Support is provided through our contact channels. Any service-level commitment applies only if it is set out in a signed order form.

To the extent the law allows, neither party is liable for indirect or consequential losses, such as lost profits or revenue, and our total liability arising from the service in any twelve-month period is limited to the fees the customer paid for the service in that period. Nothing in these terms limits liability that cannot be limited by law.

The customer can cancel at the end of any billing period. We may suspend an account that breaches these terms or puts the service or other customers at risk, and will explain why. After termination, the customer can export its data for a period we agree, after which it is deleted except where the law requires us to keep it.

We may update these terms and will post the new version here with a new date; material changes will be notified to account owners in advance. These terms are governed by the laws of Nepal unless a signed order form states otherwise.