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Hotel management software

A better-run hotel starts behind the scenes.

Reservations, room readiness, restaurant orders and guest bills are one operation. Data Accommodation keeps them in one system, so the desk, housekeeping, the kitchen and accounts work from the same information, and spend their time on guests instead of reconciling.

The demo is a working hotel with sample guests and a restaurant. It opens in your browser, with nothing to sign up for.

The owner’s dashboard in the demo hotel: 61% occupancy, nine arrivals, five departures, revenue posted today, restaurant sales, items needing attention and the status of every room.
The owner’s dashboard in the demo hotel.

Rooms and stays

From the booking to the bill, one record follows the guest.

Nobody re-types the reservation at check-in, phones housekeeping to ask whether 204 is ready, or chases the restaurant for last night’s dinner at checkout. Each team updates the same stay.

A reservation in the demo hotel: stay dates, nightly rates, guest card and the folio summary

Restaurant and kitchen

The order reaches the kitchen the moment it is taken.

The restaurant, the bar and room service run in the same system as the rooms. A waiter’s order splits into tickets for each station, the kitchen works through them on a screen, and the pick-up board tells the floor what is ready.

  1. The POS order for Table 12 with its dine-in banner, items, kitchen tickets and totals
    01

    Taken on the POS

    Table 12, three covers. The items go to the pizza station, the main kitchen and the bar as separate tickets.

  2. The kitchen display with preparing and ready columns, room-service and table tickets and delayed flags
    02

    Cooked from the kitchen display

    New, preparing, ready. Tickets running late are flagged against each station’s target time.

  3. The pick-up board split into restaurant and room-service orders, with ready orders first
    03

    Picked up and served

    Ready orders rise to the top of the pick-up board, for the restaurant floor and the room-service runners.

Guest ordering

A QR code in the room and one on the table do different jobs.

Both open a menu on the guest’s phone, with no app to install. The room code knows who is staying; the table code knows where they are sitting. That changes the menu, the prices, who brings the food and how it is paid for.

Room 101

Room service
The room-service menu for Room 101: “Good evening, Emma”, delivery in about 35 minutes, breakfast at room-service prices
  1. 01Room QRScanned in the room. It only works while the room has a checked-in guest.
  2. 02Room-service menuRoom-service prices, service hours and the delivery fee.
  3. 03OrderThe guest charges it to the room or pays when ordering.
  4. 04KitchenThe ticket arrives at the station marked Room 101.
  5. 05Delivered to the roomThe runner marks it delivered. The guest follows it on their phone.
  6. 06Guest folio or paymentA room charge posts to the folio once, on delivery.

Table 12

Restaurant
The restaurant menu for Table 12 at The Ocean, with dine-in prices
  1. 01Table QREach code belongs to one table in one outlet.
  2. 02Restaurant menuThe dine-in menu, at dine-in prices.
  3. 03OrderAdded to the table’s open check.
  4. 04KitchenTickets go to the right stations, like any waiter’s order.
  5. 05Served at the tableThe waiter picks it up from the board and marks it served.
  6. 06Restaurant billSettled at the table in cash, by card or by wallet.

In the demo hotel, the continental breakfast is NPR 1,000 from the room and NPR 950 at the table: each channel keeps its own menu prices.

Room service compared with table ordering
At a glanceRoom serviceTable ordering
Who can orderA guest checked in to that roomAnyone seated at that table
Menu and pricesRoom-service menu, hours and delivery feeThe restaurant’s dine-in menu
Brought byA runner, to the room doorThe table’s waiter
PaidCharged to the guest folio, or paid on orderingA restaurant bill, settled at the table

Stock and accounts

Stock and revenue follow the orders.

Give a dish a recipe and its ingredients leave the store when it is sent to the kitchen. Restaurant bills, room-service charges and room nights post as they happen, so the daily report reads the same figures the teams worked with.

  1. 01

    Purchasing

    Goods received against a purchase order go into a store.

  2. 02

    Recipes

    Sending a dish to the kitchen deducts its ingredients from stock.

  3. 03

    Sales

    The order posts to a restaurant bill, or to the guest folio when it is charged to the room.

  4. 04

    Daily report

    Revenue by department, with service charge, tax and payments by method.

Stock on hand by store with average cost, value and reorder levels; five items below reorder
Stock on hand by store, with reorder levels.
The daily flash report: revenue by department with net, service charge, tax and gross, and payments by method
The daily flash: rooms, F&B and room service, with tax and payments.

Try it

Open the demo hotel and take a role.

A shared hotel with fictional guests, a restaurant and a kitchen. Choose who you want to be and the system opens as that person sees it. Everything resets overnight.

  • Owner dashboard
  • Front desk
  • Restaurant POS
  • Kitchen display
  • Housekeeping on mobile
  • Accounts

Rather be shown around?

Tell us about your property and we will take you through it on a video call, using your rooms, outlets and questions.

Data Accommodation — Hotel management software for rooms, restaurant and billing