Features
Everything in the operating system, in one list.
Each module below is part of the same platform and works on the same guests, rooms, folios and permissions. Plans decide which modules are switched on.
Property management
The PMS is the record the rest of the hotel works from: rooms and room types, rate plans and restrictions, reservations from every source, guest profiles, folios and the night audit that closes each business day.
Included in every plan.
Reservations
- Full reservation lifecycle
- Multi-room bookings
- Overbooking protection
- Every source in one place
- Group blocks
- Deposits and policies
Rates & restrictions
- Rate plans and derived rates
- A rate grid by date and weekday
- Restrictions
- Promotions and add-ons
- Tax rules
Guests
- One profile per guest
- Preferences, VIP and blacklist
- Protected identity numbers
- Companies and agents
Night audit
- Room charges posted automatically
- Daily figures kept
- Safe to re-run
Front desk
The front desk sees today as it is: who is arriving, which rooms are ready, who owes money, and what guests have asked for. Check-in, room moves and check-out each take a few deliberate steps, and every step updates housekeeping and the folio.
Included in every plan.
The desk
- Front-desk dashboard
- Live room map
- Walk-ins
- Global search
Check-in to check-out
- Check-in
- Nepal registration rules
- Room moves
- Check-out
Cash control
- Cash sessions
- Foreign currency
Housekeeping
Checkouts, room moves and the night audit create housekeeping work automatically. Supervisors assign it, attendants work through checklists, and an inspected room shows as ready at the desk the moment it passes.
Included in every plan.
Planning
- Automatic daily tasks
- Assignment
- Checklists per room type
On the floor
- Task flow
- Room status everywhere
- Minibar and supplies
- Lost and found
Measure
- Productivity report
- Maintenance handoff
Maintenance
Maintenance tickets, preventive schedules and the asset register live next to the rooms they affect. A ticket that takes a room out of order removes it from sale until the work is verified.
Included in the Professional, Business and Enterprise plans.
Work orders
- Ticket workflow
- Out-of-order control
- Parts and labour
Prevent
- Preventive schedules
- Asset register
- Maintenance statistics
Restaurant POS
Restaurants, bars, cafés and room service run on the same system as the rooms. Orders go to the right kitchen station, bills split the way tables actually pay, and an in-house guest can sign the bill to their room.
Included in the Professional, Business and Enterprise plans.
Outlets
- Every kind of outlet
- Tables and sections
- Menus with modifiers
- Order types
Kitchen display
- Tickets split by station
- A live kitchen display
- Stock follows the recipe
Bills
- Split and settle
- Charge to room
- Invoices per outlet
- Controls
- Sales and menu reports
Inventory
Stores, bars and kitchens share one stock ledger. Recipes deduct ingredients as dishes are sold, purchase orders go through approval, and goods receipts update both stock and cost.
Included in the Professional, Business and Enterprise plans.
Stock
- Items and units
- Locations and transfers
- Batches and expiry
- Adjustments and wastage
- Stock counts
- Costing
Recipes
- Recipes with wastage
- Deducted as you sell
Purchasing
- Suppliers
- Purchase orders
- Goods receipts
- Reorder suggestions
Finance
Room nights, restaurant bills, minibar and extras land on folios as they happen. Invoices are numbered without gaps, payments are recorded once, and the day closes into reports your accountant can use.
Included in every plan.
Folios
- Charges from every department
- Transfers and routing
- Payments
- Discounts and voids
Invoices & tax
- Gap-free numbering
- Invoice types
- Tax configuration
- VAT and sales register
Nepal
- IRD CBMS synchronisation
- Bikram Sambat dates
- Service charge and VAT
- NRB exchange rates
Accounts
- City ledger
- Payables and expenses
- Cash sessions
- Journal export
Booking engine
Your own booking page reads live availability and your public rate plans, takes payment the way you choose, and creates the reservation directly — no re-keying and no commission on direct business.
Included in the Professional, Business and Enterprise plans.
For guests
- Live availability
- Promotions and add-ons
- Protected against double submission
Payment
- Three payment modes
- Local and international providers
- No card data on our servers
For you
- Embed or link
- Custom domain
- Configuration and statistics
Channel manager
When availability, a rate or a restriction changes in the PMS, the update is queued for your connected channels automatically. Channel reservations come back into the PMS as real bookings, mapped to your room types and rate plans.
Included in the Business and Enterprise plans.
Outbound
- Automatic updates
- Failures that are visible
- Preview and full resync
Inbound
- Reservation import
- Room and rate mapping
- Connection health
Connections
- Channex partner connection
- iCal calendars
Guest experience
Each reservation has a secure guest link — no account, no app to install. Guests check in online, ask for things, order room service and see their bill; staff see those requests as tasks with deadlines.
Included in every plan.
Guest portal
- Digital check-in
- Requests
- Room service
- Bill and invoices
- Feedback
Messaging
- Automatic messages
- Templates
- Staff notifications
Events & groups
- Venues and packages
- Event folio
Analytics
Because rooms, restaurant, housekeeping and money are recorded in one system, the reports agree with each other. Occupancy, ADR and RevPAR come from the night audit; revenue comes from the folios and invoices themselves.
Included in the Business and Enterprise plans.
Performance
- Core hotel KPIs
- Forecast
- Owner view
- Department reports
Delivery
- Scheduled email reports
- Exports
- Ask the assistant
Multi-property
Groups run each hotel on its own terms — its own currency, taxes, rooms and outlets — while owners and head office see across the portfolio. Staff only ever see the properties they are allowed to.
Included in the Enterprise plan.
Structure
- Each property stands on its own
- Brands
- Property switcher
Access
- Per-property roles
- Custom roles
- Invitations
Oversight
- Portfolio analytics
- Group receivables
- Audit across the group
Mobile & staff app
Attendants, technicians, waiters and supervisors work from the phone in their pocket. The staff app opens in the browser — nothing to install from an app store — and shows each person only the work their role needs.
Included in every plan.
Staff app
- Housekeeping on the phone
- Maintenance on the phone
- Department tasks
- Role-based home screens
People
- Staff profiles and shifts
- Clock in and out
Platform
What sits underneath every module: security, the API, integrations and your data.
Security
- Tenant isolation in the data layer
- Roles with granular permissions
- Two-factor authentication (TOTP)
- Account lockout and rate limiting
- Append-only, hash-chained audit log
- Encrypted guest identity numbers
Developer API
- REST API at /api/v1 with OpenAPI docs
- API keys with permission scopes
- Idempotency keys on every write
- HMAC-signed webhooks with retries
- Server-sent event stream for live updates
Integrations
- eSewa, Khalti, Fonepay and Stripe
- Channex and iCal channel connections
- Nepal IRD CBMS
- Sparrow SMS and SMTP email
- Nepal Rastra Bank exchange rates
Data
- CSV import with preview and validation
- Exports as CSV, Excel or JSON
- Scheduled email reports
- Permission-aware global search
- Read-only operations assistant
See it running on your own property.
Start a trial and set up your rooms, rates and outlets yourself, or book a walkthrough with our team.